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Online Store Help


How do I sign in to this site?

To sign in to your customer account, click Consumer Login on the menu bar and enter your e-mail address and password. If you do not have an account, please click Register in the consumer login page.

How do I sign out of this site?

To sign out of your customer account, click Sign Out on the menu bar and you will return to the home page. If Sign Out does not appear on the menu bar, then you are not currently signed in to the site.

What if I forgot my password?

If you have forgotten your password, click Consumer Login or Corporate Login then click on the Password forgotten? Click here. link. On the password retrieval page, you may enter your e-mail address, and then click Continue. We will send your password to the e-mail address we have on file for your account.

How do I become a registered user for this site?

To become a registered member of this site, click Consumer Login on the menu bar and click continue under new customer. enter the required information. Then click Continue. There is no cost to become a registered member. Please note: For security purposes, your password must consist of 7-32 characters and must include at least one letter and one number. Passwords are case sensitive.

How do I add an item to my shopping cart?

To add an item to your shopping cart, on the Product page then click Add to Cart.

How do I remove an item from my shopping cart?

To remove a single item from your shopping cart, click the Items in my Cart on the menu bar, then click remove beside the item you want to remove.

Who can I contact if I have questions?

Please click Contact Us on the footer menu to send us any questions or issues you may have. Feel free to contact us.

Is my credit card information secure through this site?

YES! Your credit card information is protected by authorize.net security using SSL Certificate that encrypts all of your transactions through our site with industry-standard secure sockets layer (SSL) technology. Rest assured that both your credit card information and personal information are protected.

Can I update my account contact information/email?

To update your contact information you must first Sign In. Click My Account on the menu bar to access your account information. Select the View or change my account information, you can change your contact information including email and then click Continue.

Can I change my password?

To update your password you must first Sign In. Click My Account on the menu bar to access your account information and then select Change my account password from the My Account menu. You may update your password, then click Continue. Please note: For security purposes, your password must consist of 7-32 characters and must include at least one letter and one number. Passwords are case sensitive.

Can I provide special instructions with my order?

You can include special instructions for orders during checkout. During checkout, type inside Add Comments About Your Order text box. The store owner will receive these instructions along with the order. Click Continue to proceed with the checkout process.

 
 
 
 
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Partrade has been a leading distributor of English and Western Horse Supplies for over 30 years. Partrade carries the Lami-Cell, Metalab, FG Collection, Wintec Western and Circle P brands. Look to Partrade for all your stable, grooming, synthetic western saddles, bits, spurs, saddle pads, horse blankets and dog products.